Foscam V8EP 4K Smart PoE Camera and Waterproof Junction Box

• 4K 8MP Ultra HD POE Camera: Foscam POE IP camera boasts 8MP(3840*2160p) videos at 20fps with 6X digital zoom, capturing moments with any details. Easy installation requires only one network cable for quick reliable connection, due to the Power over Ethernet (POE) tech.
• Smart AI Detection:Foscam outdoor camera outfitted with AI algorithm and cloud service powered by AWS, our home camera can identify humans, vehicles, pets, and parcels, and you also can adjust sensitivity levels to minimize false alarms.
• Upgraded Instant Alarm System:This outdoor camera keeps you informed every second. Once the outdoor camera detects something abnormal, it can deter intruders effectively with spotlights on and a siren activated. Meanwhile, instant push/email/alerts will be sent to your device and you can control the situation in time.
• Two-Way Audio & Remote Access:Stay connected with peace of mind to your family or pets with the built-in mic and speakers. Monitor from anywhere anytime using the Foscam VMS or App.
• Color Night Vision is Perfect:Get the color starlight night-vision up to 66ft and industry-leading low-light performance, due to our tech team has over 15 years of IP camera experience via using the highest quality component. Its heavy-duty weatherproof IP66 housing is designed to withstand any weather and the darkest of nights.

Where do you ship?

We ship all products directly from USA warehouses. We currently ship to street addresses in the United States, Excludes Hawaii and Alaska.

Will my package be charged customs duties and taxes?

We ship all of our products directly from our warehouses in the USA to your home, we will handle the payment of taxes and duties and will include this pre-calculated amount in your total price during checkout.

The taxes and duties are calculated based on the standard rates set by the destination country’s customs. At times, the actual import fees might vary slightly from our calculations for various reasons. If this is the case and the actual charge exceeds our calculation, we will always bear the difference. However, if the amount charged ends up being less than the costs incurred, we will not reimburse the differences.

How long will it take for my order to arrive?

It usually takes 3-7 working days by Express shipping after you place an order and complete payment. For Standard shipping, most orders will arrive within 5 to 10 working days after payment is completed. 

Local Carrier: FEDEX/UPS/USPS/Amazon Logistics

We are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, Foscam will try its best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

Please Note: Orders placed over the weekend or outside of business hours (9:00 AM - 5:30 PM CST Monday - Friday) will be shipped the following business day. Orders placed with expedited shipping after 2:30 PM CST are NOT shipped out same-day but will be shipped the next business day.

How are shipping costs calculated?

Free Shipping for all orders within U.S.⭐Please Note：Excludes Hawaii and Alaska.

What should I do if I have found shipping damage or wrong items?

All Foscam packages are sealed at the warehouse before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or any items are missing when you open the package, please contact our Foscam Customer Service and we will help you troubleshoot the issue.

What happens if I gave the wrong delivery address?

Once the order has been shipped, we cannot change the delivery address. In the event of an order being delivered to an incorrect address, or cannot be delivered at all, we will inform you by email. The couriers will hold the package for 5 days, and you may contact Foscam or our delivery partners to arrange for another delivery. If we do not hear from you within 5 days, the package will be returned to Foscam and you’ll be responsible for the return shipping fees, which will be deducted from your refund of the product’s retail price. Meanwhile, the original shipping fees are not refundable.

What if the package was delivered to the wrong person?

Please contact our delivery partners or Foscam Customer Support to get assistance.

How do I contact the courier if I have complaints or inquiries?

Please contact the local customer support team of our delivery partners for service inquiries.

How do I contact Foscam if I have any questions?

Please email us at support@foscam.com. Thanks.