• 4MP/2K Resolution Ultra HD Image Quality: Unlike 1080P oR 720P, a 4MP/2K wifi home security camera can help offer more colorful & clearer details to you. Your baby/pet/family or stranger will be shown as you’re right in the place. 13 Powerful IR lights allow us to get clear views even in the dark.
• Powerful 2.4/5Ghz Dual Band WiFi chipset brings stable and longer WiFi transmission distance with WEP/WPA/WPA2 encryption. Listen and talk back synchronously like phone calls through the built-in mic and speaker from Foscam App. Built-in background noise reducing chipset brings higher two-way talk quality.
• Video Monitor: 33ft night vision and 105˚ super wide-angle lens(4mm) deliver 4MP FHD and smooth stream live video day and night. When you are busy working you can also watch your pets' movements and talk to them in real-time. One Button privacy protection mode is available to hide the lens down to protect your privacy.
• Cat Monitor with Camera:4MP/2K @25fps Super HD Vision with bookmark preset.Much clearer than 1080P.Easy installation and convenient use. Sound wave and QR code setup technology enable you to quickly configure the pet camera with the free Foscam APP in a few minutes. Perfect for baby and pet monitor
• Smart Security Camera:1 Month Free Cloud Service. Works with Alexa and Google assistant. You could ask your Echo Show to show you your room when you are out. You could use our cloud storage service to download or share your live videos with your friends or families.

Where do you ship?

We ship all products directly from USA warehouses. We currently ship to street addresses in the United States, Excludes Hawaii and Alaska.

Will my package be charged customs duties and taxes?

We ship all of our products directly from our warehouses in the USA to your home, we will handle the payment of taxes and duties and will include this pre-calculated amount in your total price during checkout.

The taxes and duties are calculated based on the standard rates set by the destination country’s customs. At times, the actual import fees might vary slightly from our calculations for various reasons. If this is the case and the actual charge exceeds our calculation, we will always bear the difference. However, if the amount charged ends up being less than the costs incurred, we will not reimburse the differences.

How long will it take for my order to arrive?

It usually takes 3-7 working days by Express shipping after you place an order and complete payment. For Standard shipping, most orders will arrive within 5 to 10 working days after payment is completed. 

Local Carrier: FEDEX/UPS/USPS/Amazon Logistics

We are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, Foscam will try its best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

Please Note: Orders placed over the weekend or outside of business hours (9:00 AM - 5:30 PM CST Monday - Friday) will be shipped the following business day. Orders placed with expedited shipping after 2:30 PM CST are NOT shipped out same-day but will be shipped the next business day.

How are shipping costs calculated?

Free Shipping for all orders within U.S.⭐Please Note：Excludes Hawaii and Alaska.

What should I do if I have found shipping damage or wrong items?

All Foscam packages are sealed at the warehouse before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or any items are missing when you open the package, please contact our Foscam Customer Service and we will help you troubleshoot the issue.

What happens if I gave the wrong delivery address?

Once the order has been shipped, we cannot change the delivery address. In the event of an order being delivered to an incorrect address, or cannot be delivered at all, we will inform you by email. The couriers will hold the package for 5 days, and you may contact Foscam or our delivery partners to arrange for another delivery. If we do not hear from you within 5 days, the package will be returned to Foscam and you’ll be responsible for the return shipping fees, which will be deducted from your refund of the product’s retail price. Meanwhile, the original shipping fees are not refundable.

What if the package was delivered to the wrong person?

Please contact our delivery partners or Foscam Customer Support to get assistance.

How do I contact the courier if I have complaints or inquiries?

Please contact the local customer support team of our delivery partners for service inquiries.

How do I contact Foscam if I have any questions?

Please email us at support@foscam.com. Thanks.