Foscam SD4 2K Outdoor 2.4/5gHz WiFi PTZ Security Camera

• 360° Field of View with Pan Tilt & 4X Optical Zoom,Horizontal 350°Vertical 90°Pan Tilt Rotation with 4X Optical Zoom provides you a much broader and flexible view of cameras for home security, giving 360° protection, and no blind spots. Up to 8 Presets function also enables you to monitor places you saved just in seconds on the Foscam app.
• Smart PIR Human Detection & Auto Tracking,Based on the latest AI algorithm and PIR sensor, our security cameras can identify persons, pets, vehicles, and parcels with the cloud service, and support adjusts sensitivity levels to minimize false alarms. Meanwhile, the wifi camera can wake up rapidly when detecting motions, records videos, sends instant alerts to the app, and keep track of movement automatically.
• 4MP Ultra HD & 165ft Night Vision,SD4 upgrade images resolution of 2304*1536, times clearer than 1080P. Equipped with the 6 powerful LED IR lights, the outdoor security camera will automatically sense the light and switch to the night vision model and provide clear night vision images up to 165ft even in darkness.
• Compatible with 2.4GHz & 5GHz WiFi,Powerful 2.4GHz & 5GHz Dual Band WiFi chipset brings stable and longer WiFi transmission distance with WEP/WPA/WPA2 encryption, bringing you a smooth video experience. Get access to your camera via foscam app just in seconds, anytime anywhere.
• Smaller, but Smarter: SD4 Wifi IP Camera Works with Alexa and Google Assistant. Free your hands to view on your smart device with voice control. Built-in microphones and speakers, it provides two-way interactive conversation anytime, allowing multiple accounts (up to 8 users) to share with your family at the same time. Besides, contact us for any help by email or via amazon if you have any problems.

Where do you ship?

We ship all products directly from USA warehouses. We currently ship to street addresses in the United States, Excludes Hawaii and Alaska.

Will my package be charged customs duties and taxes?

We ship all of our products directly from our warehouses in the USA to your home, we will handle the payment of taxes and duties and will include this pre-calculated amount in your total price during checkout.

The taxes and duties are calculated based on the standard rates set by the destination country’s customs. At times, the actual import fees might vary slightly from our calculations for various reasons. If this is the case and the actual charge exceeds our calculation, we will always bear the difference. However, if the amount charged ends up being less than the costs incurred, we will not reimburse the differences.

How long will it take for my order to arrive?

It usually takes 3-7 working days by Express shipping after you place an order and complete payment. For Standard shipping, most orders will arrive within 5 to 10 working days after payment is completed. 

Local Carrier: FEDEX/UPS/USPS/Amazon Logistics

We are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, Foscam will try its best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

Please Note: Orders placed over the weekend or outside of business hours (9:00 AM - 5:30 PM CST Monday - Friday) will be shipped the following business day. Orders placed with expedited shipping after 2:30 PM CST are NOT shipped out same-day but will be shipped the next business day.

How are shipping costs calculated?

Free Shipping for all orders within U.S.⭐Please Note：Excludes Hawaii and Alaska.

What should I do if I have found shipping damage or wrong items?

All Foscam packages are sealed at the warehouse before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or any items are missing when you open the package, please contact our Foscam Customer Service and we will help you troubleshoot the issue.

What happens if I gave the wrong delivery address?

Once the order has been shipped, we cannot change the delivery address. In the event of an order being delivered to an incorrect address, or cannot be delivered at all, we will inform you by email. The couriers will hold the package for 5 days, and you may contact Foscam or our delivery partners to arrange for another delivery. If we do not hear from you within 5 days, the package will be returned to Foscam and you’ll be responsible for the return shipping fees, which will be deducted from your refund of the product’s retail price. Meanwhile, the original shipping fees are not refundable.

What if the package was delivered to the wrong person?

Please contact our delivery partners or Foscam Customer Support to get assistance.

How do I contact the courier if I have complaints or inquiries?

Please contact the local customer support team of our delivery partners for service inquiries.

How do I contact Foscam if I have any questions?

Please email us at support@foscam.com. Thanks.