Foscam SD4H 18X Optical Zoom Smart 4MP PTZ WiFi Camera with Spotlight

• 350° HIGH-SPEED PTZ TRACKING: 360° endless panning in up to 150°/s allows this auto-tracking dome camera to keep track of the detected object even if it moves fast. With 18X optical zoom, you can magnify distant details without reducing the definition.
• 4MP SUPER HD DAY & NIGHT: 4-megapixel high resolution brings you sharp details. Infrared LEDs enable up to 190ft vision at night, and motion spotlights illuminate colors in the dark. See crystal-clear details anytime.
• Remote Access & Two-Way Talk: With the intuitive Foscma App/Client, you can check the camera live and playback wherever you are and talk with the person on the camera side in real time. See, hear, and talk as if you're there.
• LIVE VIEW VIA GOOGLE ASSISTANT: Just say "Hey Google, show me the camera." and you can see camera live feed on your Chromecast-enabled TV. Enjoy more convenience with smart home integration.
• DUAL-BAND WIFI & IP66 WATERPROOF: Indoors or outdoors, the weather-resistant camera can work well. Connect the camera to the 5GHz WiFi for faster network speed or to the 2.4GHz WiFi for more stable long-distance transmission.

Where do you ship?

We ship all products directly from USA warehouses. We currently ship to street addresses in the United States, Excludes Hawaii and Alaska.

Will my package be charged customs duties and taxes?

We ship all of our products directly from our warehouses in the USA to your home, we will handle the payment of taxes and duties and will include this pre-calculated amount in your total price during checkout.

The taxes and duties are calculated based on the standard rates set by the destination country’s customs. At times, the actual import fees might vary slightly from our calculations for various reasons. If this is the case and the actual charge exceeds our calculation, we will always bear the difference. However, if the amount charged ends up being less than the costs incurred, we will not reimburse the differences.

How long will it take for my order to arrive?

It usually takes 3-7 working days by Express shipping after you place an order and complete payment. For Standard shipping, most orders will arrive within 5 to 10 working days after payment is completed. 

Local Carrier: FEDEX/UPS/USPS/Amazon Logistics

We are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, Foscam will try its best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

Please Note: Orders placed over the weekend or outside of business hours (9:00 AM - 5:30 PM CST Monday - Friday) will be shipped the following business day. Orders placed with expedited shipping after 2:30 PM CST are NOT shipped out same-day but will be shipped the next business day.

How are shipping costs calculated?

Free Shipping for all orders within U.S.⭐Please Note：Excludes Hawaii and Alaska.

What should I do if I have found shipping damage or wrong items?

All Foscam packages are sealed at the warehouse before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or any items are missing when you open the package, please contact our Foscam Customer Service and we will help you troubleshoot the issue.

What happens if I gave the wrong delivery address?

Once the order has been shipped, we cannot change the delivery address. In the event of an order being delivered to an incorrect address, or cannot be delivered at all, we will inform you by email. The couriers will hold the package for 5 days, and you may contact Foscam or our delivery partners to arrange for another delivery. If we do not hear from you within 5 days, the package will be returned to Foscam and you’ll be responsible for the return shipping fees, which will be deducted from your refund of the product’s retail price. Meanwhile, the original shipping fees are not refundable.

What if the package was delivered to the wrong person?

Please contact our delivery partners or Foscam Customer Support to get assistance.

How do I contact the courier if I have complaints or inquiries?

Please contact the local customer support team of our delivery partners for service inquiries.

How do I contact Foscam if I have any questions?

Please email us at support@foscam.com. Thanks.